Data protection

#Data

We are committed to protecting your personal data. All data we have collected is treated with the strictest confidentiality. In the context of order processing, our service partners only have access to the personal information necessary for the performance of their services and are not allowed to use it for other purposes.

In accordance with the Swiss Federal Act on Data Protection Act (FADP), you have the right to free information about your stored personal data (art. 8 FADP) and the right to correct them (art. 5, para. 2 FADP). You can also demand that your data be deleted provided that they are not involved in a contractual transaction being processed. Inquiries can be sent to info@petlove.ch

#Log files

When you use this website, the web servers record impersonal usage data. The log files contain information about your IP address, the last site visited, the browser used, the date, time and the file requested.

#Cookies

On various web pages, we use Cookies to make the visit to our site more attractive and to enable certain functions to be implemented. Cookies are tiny text files that are deposited on your computer's hard drive. The majority of our Cookies are deleted from your hard disk at the end of your visit to our pages (they are called Visitor Cookies). Other Cookies remain on your computer and enable us to recognise your computer on your next visit (these are called Persistent Cookies). These Cookies allow us to welcome you with your user name and save you from having to re-enter your password and the headers of the order forms. Our partners are not allowed to access the information on our site, nor to use or process your data. You may refuse the use of cookies by selecting the appropriate settings on your browser.

#Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google").
Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf, including but not limited to the publisher of this website. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. The user will be informed that it will not be possible to use certain features of the website.

You may refuse the collection of data by Google-Analytics (with future effect) by installing a deactivation application for your browser. This deactivation application you can find here:
http://tools.google.com/dlpage/gaoptout?hl=en

#Facebook Social Plugins

Our website uses social plugins ("plugins") from the social network Facebook.com, operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These Plugins are recognizable by the Facebook logo or the words "Facebook Social Plugin". The list of Facebook Social Plugins can be viewed at:
http://developers.facebook.com/plugins

When you request a page from our website containing one of these plug-ins, your browser establishes a direct connection to Facebook's servers. The content of the plugin will be sent directly to your browser by Facebook and integrated into the web page.

The integration of the plugins allows Facebook to receive the information you requested on the corresponding page of our website, even if you do not have an account on Facebook. However, it is still possible that Facebook may learn your IP address and store it directly in the United States.

If you are logged in to Facebook, Facebook will record your visit to the website in your Facebook account. If you interact with the plugins, for example by means of the "Like" button or a comment, the corresponding information will be transmitted directly from your browser to Facebook and saved there. In addition, the information will be published on Facebook and visible to your friends Facebook.

Facebook may use this information for advertising purposes or market research. For this purpose, Facebook creates a profile of user interest, relationship profile interest and, for example, to measure how many times you have used our site displayed or to inform other Facebook users about your activities on our site and to provide other services using Facebook.

However, if you do not want Facebook to transfer data collected on our site to your Facebook account, you will need to log out of Facebook before visiting our site.

Regarding data collection, processing and use of data collected by Facebook, as well as configuration options for privacy protection, please read the Facebook privacy policy:
http://www.facebook.com/policy.php

#Newsletter

When registering for the newsletter, your email address may be used for our own promotional purposes, as long as you have subscribed to the newsletter. It is possible to unsubscribe from the newsletter at any time, either directly by clicking on the appropriate link in the newsletter, or by sending a request to info@petlove.ch

#Revocation of consent

You have probably given the following consent. We remind you that you can revoke this declaration of consent at any time with subsequent effect:
I want to receive the newsletter

#Credit card and payment

Credit card information is encrypted using proven SSL technology. In addition, each transaction is subject to an online authorisation request from the credit card company. On your credit card statement, purchases are identified under Petignat Group. Your bank details are not stored. Online payments are processed by PostFinance and customer data are stored by the software provider customweb GmbH, Winterthur, in the data cloud of Amazon Web Services EMEA SARL, Luxembourg (subsidiary of Amazon Web Service Inc., USA) on their servers in Ireland and verified by the firewall of Cloudflare Inc., USA. Abroad my data is no longer subject to Swiss data protection law and banking secrecy.

#Contract Memorization

We save the contract text and send you the order data and our GTC by e-mail. The general terms and conditions are available at any time by clicking here.